Customer Service Specialist 8-10K
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职位详情
ESSENTIAL DUTIES AND RESPONSIBILITIES
The incumbent will also be responsible for but not limiting to the following duties:
Overall sales operations and customer service support to Sales function from Customer esquires
Review and sign commercial contracts with channel partners or customers
Be responsible for the whole process of customer order fulfillment from order, shipment delivery to customer, compliant settlement
Review backlog with sales &channel partner to provide reliable sales forecast
Work with team leader to ensure Smooth operations and resolve any operational problems to improve customer satisfactions while meeting sales operations KPI.
Follow policies procedures processes and work flow as per company guidelines.
Work cross function to ensure that customer needs can be fulfilled in time. Work closely with QRA team to ensure the daily operation 100% complied with GSP&NMPA requirement.
Support team leader to optimize commercial operations excellence aligned with business developing strategies.·Other tasks that assigned by supervisors
This description is a summary of principle responsibilities and is not intended to include all duties may be assigned.
WORKING RELATIONSHIPS AND CONTACTS
External contacts for this position include customers.
Internal contacts include all departments related in our company
SUPERVISION RECEIVED AND GIVEN
The incumbent of this position is responsible for his/her own work.Only new work is reviewed before issue all other work is h
工作时间
工作时间：长白班
每日工作：8.5小时
休假安排：周末单休
职位招聘：1~2人
工作地点
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